2022 – Ucollect

December 21, 2022December 21, 2022 byuCollect

Payment Reminders

We’ve always said that your customers should never be surprised by a payment being deducted from their account. You should be sending invoices to your clients. To help remind your customers of their upcoming payments we have introduced an optional Payment Reminders feature.

When activated, uCollect will send a reminder to your customers a set number of days before their due date so that when you initiate the debit to their account they will be less surprised. Our Reminders feature will enforce the buffer time so that if a customer is set for reminders no payment will be initiated without sending a reminder the set number of days in advance.

For more information check out our support article on Payment Reminders.

Release Notes

January 24, 2022January 31, 2022 byuCollect

UI Refresh

Today we released a long-overdue refresh to our User Interface – think of it as a late New Year’s present. Our original interface was created over 6 years ago as part of our initial launch with the intention that we would review and revise. Of course, we got busy with other things! So, we finally dedicated a sprint cycle to it. We hope that you like it. Let us know if you spot any issues that we missed (please send a screen shot and tell us your operating system and browser edition so that we can properly recreate your issue).

In our next sprint we are working on Receipts and Reminders. In this feature block we will be giving you the ability to automatically:

Send an email receipt to the customer once payment has been initiated.
Send a reminder email in advance of the payment being initiated.

You’ll be able to set a default in the Gateway Settings, and then override that in the contact’s gateway settings.

If you have any thoughts or suggestions on these features please don’t hesitate to let us know.

We’d also love to hear what features you’d like to see next in uCollect. Feel free to send us an email with your suggestions.