Most Australian banks want a balanced ABA file for their Direct Debits. But Westpac is an exception – they demand an unbalanced file. We now support the unbalanced ABA file format for Westpac (and anyone else that like’s deviating from the norm). Just choose the “Australian ABA File – unbalanced” gateway option.

Setup under the wrong one? No worries, mate! Just contact support and we can get it switched for you!