Live Chat feature now enabled
The problem for low-cost SaaS solutions like ours is that phone-in support is incredibly expensive to maintain. So we have decided that a Live Chat feature would be ideal. We have chose the Pure Chat tool for it’s flexibility, multi-agent option and price. Now you can reach a live agent from both the main website and from within the application itself.
Now, we’re not available 24×7, but we’ve kept the hours as wide as we can. Sometimes we are away from the desk and forget to make ourselves unavailable – so please forgive us if it says where there but we are not. But we’re looking forward to being able to interact with you more actively.