We’ve always said that your customers should never be surprised by a payment being deducted from their account. You should be sending invoices to your clients. To help remind your customers of their upcoming payments we have introduced an optional Payment Reminders feature.
When activated, uCollect will send a reminder to your customers a set number of days before their due date so that when you initiate the debit to their account they will be less surprised. Our Reminders feature will enforce the buffer time so that if a customer is set for reminders no payment will be initiated without sending a reminder the set number of days in advance.
For more information check out our support article on Payment Reminders.